Terms and Conditions

Effective Date: 1 Oct 2024

Welcome to Simply Daisy! By using our website, you agree to the following terms:

1. Order

  • All orders are subject to availability and confirmation of the order price.
  • Kindly ensure you have selected the correct items (including color and size) before checking out.
  • Once the order is confirmed and payment is made, we do not accept cancellations.
  • We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product descriptions, or fraudulent activity.

2. Shipping

  • We offer shipping within Malaysia.
  • Our mailing days are Monday to Friday, excluding Saturday, Sunday, and local public holidays.
  • Shipping costs are as follows:
    • West Malaysia (WM): RM8 (Free shipping for orders above RM150)
    • East Malaysia (EM): RM15 (Free shipping for orders above RM250)
  • Orders are typically processed within 2-5 business days.
  • Shipping costs will be calculated at checkout and displayed before finalizing your order.
  • Delivery times may vary based on location and selected shipping method.

3. Returns

  • We do not accept refund requests.
  • Returns are accepted within 5 days of delivery.
  • Items must be unworn, unwashed, and in their original packaging with tags attached.
  • To initiate a return, please message us. Return shipping costs are the responsibility of the customer unless the item is defective or incorrectly sent.
  • Store credit will be added within 3 business days upon receipt of the returned item.

4. Contact Information

For any inquiries, please reach out to us at:

Thank you for shopping with Simply Daisy!